Privacy Policy

With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information

We collect the following information

• Last name
• First name
• Mailing address
• Postal code
• E-mail address
• Telephone/fax number

The personal information we collect is gathered through forms and through the interactivity established between you and our website. As indicated in the following section, we also use cookies and/or log files to gather information about you.

Forms and interactivity

Your personal information is collected through the following forms:

• Website registration form
• Opinion poll
• Contests

We use the information collected in this way for the following purposes:

• Order tracking
• Information / Promotional offers
• Statistics
• Contact
• Website management (presentation, organization)

Your information is also collected through the interactivity that may be established between you and our website, in the following ways:

• Statistics
• Contact
• Website management (presentation, organization)

We use the information collected in this way for the following purposes:

• Forum or discussion area
• Comments
• Correspondence
• Information or promotional offers

Log files and cookies

We collect certain information through log files and cookies. This mainly concerns the following information:

• IP address
• Operating system
• Visited pages and requests
• Time and day of connection

The use of such files enables us to:

• Improved service and personalized welcome
• Personalized consumer profiles
• Order tracking
• Statistics

Sharing personal information

We undertake not to sell or market any personal information we collect to third parties. However, we may share this information with third parties for the following reasons:
– Order fulfillment
– Partnership
– advertising
– Creation of consumer profiles

If you do not wish your personal information to be shared with third parties, you may object at the time of collection or at any time thereafter, as mentioned in the “Right of objection and withdrawal” section.

Retention period of personal information

The person responsible for processing personal information will keep all personal information collected on the site’s computer systems under reasonable security conditions for a period of : 7 years.

Website hosting

Our site is hosted by : Flywheel Hosting, headquartered at: 1405 Harney ST., 201, Omaha, Nebraska 68102, US
The host can be contacted at https://getflywheel.com/contact-us/
The personal data we collect and process is transferred to the following country(ies): Canada.

Data controller

The person responsible for processing personal data
The person responsible for processing personal data is: Mehdi Charrier. She can be contacted as follows: The data controller can be contacted by telephone at 855 745-2025, from 9:30 a.m. to 5:00 p.m., Monday to Friday.

The data controller is responsible for determining the purposes and means of processing personal data.

Obligations of the data controller

The data controller undertakes to protect the personal data collected, not to pass it on to third parties without your knowledge, and to respect the purposes for which the data was collected.
In addition, the party responsible for processing personal information undertakes to notify you in the event of rectification or deletion of personal information, unless this would entail disproportionate formalities, costs or steps.

In the event that the integrity, confidentiality or security of your personal information is compromised, the data controller undertakes to inform you by any means necessary.

Right of opposition and withdrawal

We undertake to offer you the right to object to and withdraw your personal information.
The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.
The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.

To exercise these rights, please contact:
Postal code: 1816 rue D’iberville, Montreal, QC, H2K 3C3
E-mail: admin@aurapaiements.com
Telephone: 1 855 745-2025

Right of access

We are committed to granting a right of access and rectification to all persons concerned who wish to consult, modify or delete information concerning them.
To exercise this right, please contact us at:
Postal code: 1816 rue D’iberville, Montreal, QC, H2K 3C3
E-mail: admin@aurapaiements.com
Telephone: 1 855 745-2025

Security

The personal information we collect is kept in a secure environment. The people who work for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

• SSL (Secure Sockets Layer) protocol
• SET (Secure Electronic Transaction) protocol
• Access management – authorized person
• Access management – person concerned
• Network monitoring software
• Computer backup
• Digital certificate development
• Login / password
• Firewalls

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.

Legislation

We are committed to respecting the legislative provisions set out in the laws of Canada and Quebec. In the event of litigation, the dispute should be settled before the court of Montreal, Quebec, Canada located at 1 Rue Notre-Dame Est, Montreal, QC, H2Y 1B6.